Warranty Info & Claims

Old Hickory Buildings and Sheds has a long-standing reputation for superior craftsmanship and quality. If our products or services do not meet the standards established in our Limited 5 Year Warranty, let us know by submitting the claims form.

  • The claim form must be FILLED OUT COMPLETELY
  • Building serial number must be provided. It is located above the door of the building. Please provide all letters and numbers.
  • To correctly address the problem, we require a picture(s) of the area in need of repair along with the Warranty Claim Form.
  • You may either complete this form below or print out the form by clicking here. Mail any printed Warranty Claim Forms with a picture(s) of the damaged area to our home office at Old Hickory Buildings LLC, PO Box 331973, Murfreesboro, TN 37133 or email them to: warranty@oldhickorybuildings.com.
  • Once we receive your completed Warranty Claim Form and/or picture(s) of the damaged area, we will be able to process your claim.
  • Broken windows or locks and other appearance-related claims must be reported within 7 days of delivery. We will not accept claims for these items afterward.
  • Processing time for the claim usually takes 2-4 weeks.
**If any of these steps are not followed, warranty consideration may be delayed or denied. **
Name
Mailing Address:(Required)
Delivery Address:(Required)
MM slash DD slash YYYY
Max. file size: 128 MB.
Max. file size: 128 MB.
Max. file size: 128 MB.
* Indicates a required field.